Had him come in for a washer repair. was supposed to come in at an agreed upon time, but no response. Called him 30 minutes after the time he was supposed to arrive and he said he wasn't going to be able to make it, which is understandable but I would've appreciated the call an hour earlier. Scheduled another appointment which he arrived on time. Explained the problem (leaky, wouldn't complete a cycle, etc). He spent a few hours and the problem appeared to be fixed. The next day, I put in clothes into the washer and the cycle never completed. Thus, I had the same problem I did before without the leak. Called Vlad and told him the problem and he wanted to charge me to come back (service call, parts, etc) to look at the problem. His explanation was that the washer ran with no problems (with no clothes) in the diagnostic cycle, so he did his job. I was never offered my money back, so at the end of the day, I wasted $200 for a service that was not completed. Vlad does not stand by his work and completely ripped me off with his service. I would never recommend him to anyone as he did not finish the repair on my washer, but his resolution a problem that he did not fix was to come back in to do another service call with no guarantee of the washer working.
- Approximate cost of services:
- $165.00
- Company Response
Hello, I am sorry, I do not know who you are and I do not know what the address is. I never had any unhappy customers before.
Could you please, send me your address and your name, or telephone number and I will check with my book if you are my client.
Thank you.