josh walton from Toronto

I received a cold call from Dr Green Lawn Care in the fall offering a special deal. If I took a couple of services which I had to pay for, I would get $50 off services for the next year. I was to get aeration and fertilizing. I don't know if they fertilized, but the aeration, based on the number of plugs was to about a 3x3 area on my lawn. Based upon that experience, I wasn't going to take their service for the next year, giving up the $50, but they called and convinced me to take the service, including re-doing the aeration. For the weed control, I might have seen no more that 5 blackened dead weeds on my lawn for the whole summer which showed me that they barely sprayed if at all. Twice, they came to spray when it was raining. I didn't see any results from fertilization either. The only way that I knew that they came was when they stuck their sign on my lawn. Everytime that they came, they opened my backyard gate and didn't close it. We let our dog into the back yard everyday. This meant that our dog would wonder off on it's own. I called to complain and cancel the service. It is next to impossible to cancel their service as the person who answers the phone tells you that they can't do it and refers you to someone who promises you everything to not cancel the service. They promised to close my backyard gate by putting a special note on my account to do so - they have never closed my gate. The bottom line is that if I applied weed and feed on my own twice during the season, I would have gotten better results with my lawn without any of the aggrevation of dealing with Dr Green. After that summer, I thought that I was done with dealing with them. they showed up the next spring and stuck their sign on my lawn and left a bill. I called and got their same runaround to someone trying to convince me continue their service. Their policy is to keep on showing up to do their program even if you don't ask for it. After having to listen to them trying to convince me to keep using their service, they finally agreed to cancel. They told me that they would cancel everything (including the bill for the supposed service that I didn't ask for). I still get emails and phone calls for that bill. The amount keeps increasing with service charges. BTW, when they call now, they are rude. Well, at least, I don't have to go and close my backyard gate anymore after seeing their sign on my front lawn.