Reviews

10/10

If you are looking for : - collaborative design - quality materials - experience and knowledge - attention to detail - superior workmanship - fast follow-up & response then Kitchen Stars is highly recommended! It was a pleasure working with Aric and Michael. They are easy to work with and really cared that we were 100% satisfied all the way! The on-site team was fast and efficient, and Aric and Michael personally inspected our home on several occasions. A big thank you to Kitchen Stars!

Approximate cost of services:
$100,000.00
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Company Response

Thank you very much for taking time to write this review, we greatly appreciate your business.

10/10

My mother-in-law's furnace died over the weekend. Called Spring Home Monday morning, early afternoon Sam was on-site and later that day we had a competitive quote in hand. Next afternoon a new Trane furnace and AC were operational. It doesn't get much better than that! Spring Home upgraded my furnace years ago and their track record remains superb.

Approximate cost of services:
$6,000.00
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Company Response

Hi Norm,
Thank you for the kind words, we are happy we met all your expectations. We look forward to doing business for many years to come. All of us at Spring Home wish you and your family a Happy Holiday and all the best in the New Year!

10/10

Older home with premature aging roof due to poor workmanship from pervious roofing job. Decided to get an unbiased assessment done in order to prepare for new roofing quotes. Quality of the assessment was good, just took a little longer than promised to get the report. The MrRoofRepair's quote for a new roof was very comprehensive.

Approximate cost of services:
$149.00
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Company Response

Hi Norm, thanks for revising your review. We're glad we could spend some time explaining what is it we're quoting on and how we differ from most roofing companies. Again, as per our chat, we're at your disposal moving forward in your quest to find a firm to replace your roof. It's a difficult process and requires diligence and patience. Please use us as a resource moving forward... We're happy to spend the time, regardless of whom you choose. Thanks.

10/10

After meeting with several companies regarding the removal of two old oil tanks and furnace, Cy Goh came in with the most comprehensive presentation, recommendation and assurance for the installation of a new Lennox SLP98V. The removal crew arrived exactly as scheduled, followed by the installation crew less than 15 minutes after the first group left. The job was definitely challenging but after a long day it was fully completed and extremely well done. Unfortunately, my wife did not like the esthetic placement of an exterior gas pipe and I emailed Cy for an alternative option and cost... Although this was outside the original work order, the very next day the pipe was replaced and repositioned at no extra cost. Cy and Spring Home are among the few outstanding companies that actually take customer satisfaction seriously. The new furnace is amazing, perfect even heat, just like I was promised.

Approximate cost of services:
$7,000.00
What could this company do to improve their services?
Nothing - it's all good.
Any advice to offer fellow homeowners facing a similar project?
Save your time & call Spring Home!
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Company Response

Hi Norm, I think it is worth it the long wait to convert from oil to gas, I am glad that we were able to recommend the best/right furnace for you. Also we are happy to take care the issue with the pipe. Thank you for posting the review.