Kat in Vancouver

My BRUSHED NICKEL Grohe shower set was broken. Went to showroom and happy to see all the chrome Grohe displaced. Asked a sale person re any Brushed Nickel set I can choose or order, the guy said Grohe NEVER had any brushed nickel. What? When I confronted that I had it at home now, the guy then said oh, it had to be ordered and took at least six weeks. I said I can wait. All of a sudden, the guy said he need to take a phone call and told me stay there to wait, stay the same spot and waited for at least 15 mins and saw him not exactly engaging in any phone call or computer work! Did he really want to serve customers?