How this works is Steve comes out to discuss the required work and then writes up an estimate for the work. With my experience, he provided a day rate of $1600 to complete a variety of work on my property. The crew turned up at 9am and left by 2pm. When I called to get the price pro-rated - they simply reduced it by $200. In addition, I wasn't told that they do not remove roots of the shrubs that I hired them to remove - I only found out when I went to inspect the work and noticed the stumps. When I questioned them, they said that this was not part of their service - I feel I should have been told this upfront. They then suggested that I pay a landscaper separately to do this. I generally did not like my experience with the Glenwood crew. Whenever I questioned parts of work that didn't get done - the response from the crew was 'It's not in the work order' eventhough I had discussed it with Steve prior. To be fair, the crew turned up on the day they were supposed to and cleaned up when they were done. I was not impressed with their pruning and I don't feel that I can trust Glenwood as I felt short-changed when they left.
- Approximate cost of services:
- $1,600.00