Kim from Courtice

We decided this year to let the professionals do our lawn for us so we can have nice looking grass. HUGE mistake! I am not sure what exactly they put on it but my grass is DEAD. We tried several times to get some help and discuss this issue with them but each and every time they found a way to blame it on us. Not sure what we did since they were the only ones treating our grass but its 100% not their fault and 100% our fault. We tried several times to talk to someone higher than the person that answers the phone when you call in and every time we were told the manager was busy and they would call back…..and never did. This happened on more than one occasion. They wore us down to the point where we just cannot be bothered trying to complain because with they lack of responsiveness it resembles beating a dead horse and they done care. This company is very frustrating to deal with and not only did we pay for them to ruin our lawn (sorry could not figure out how to attach the pictures I have but they are sad) even in its state they continued to apply grub killer (which we ordered earlier in the year when had grass) and fall fertilizer. I guess it’s important to fertilize the dirt and dead remains that were left at the end of this season. I am dumbfounded that the technician (or so called professional) continued to treat grass that was clearly in a state of distress and feel good about it. They made no attempt to help us fix this and take some of the accountability and cost but yet made sure they left behind the invoice for payment after applying their chemicals to my dead grass. It amazes me though that they stopped putting up the little “Weed Man” sign on the lawn that would alert neighbours to their destruction. It’s now October and everyone around me that did not treat their lawn with Weed Man has nice green grass……NOT US! I am extremely surprised that a company with this type of care for their customers continues to thrive. I will never use them again and you can be sure that anyone I know or who has seen my lawn won’t use them either. Nice advertising Weed Man….you should be proud!