Let me begin by saying that I’m writing this review during the Covid-19 crisis in Feb 2021. We hired Urban Studio to design and construct a large addition to our home prior to the pandemic. The project included extending an existing a two-story home at the back and adding a 3rd floor. Knowledgeable and experienced design team which included Engineers and Architects, submitted all the necessary drawings we needed to get the approval from the Committee of Adjustment and the required City Permits. We were able to start our construction after a few short months. We experienced professionalism throughout the entire process and witnessed pure transparency throughout the project. The trades were all friendly, professional and focused on their craftsmanship. During the construction we observed Joseph’s skills as the Project Manager. He was punctual, responsive, and easy to work with. He was extremely helpful with his ideas about the design, layout and finishing’s of our home. Joseph’s ability of problem solving was outstanding. He was very flexible with any changes or new ideas that came along during construction. I can’t even imagine doing this without him on board. The mile stone payment plan was very assuring and also helped me understand the process of construction. As this was over a $600,000 commitment for my husband and I, the entire breakdown of the financial project kept us on track. In addition, I was able use the trades discounts at their recommended suppliers and it was a nice to have the option to upgrade my fixtures and save some money. Now that I work from home, and my children are doing online learning, I am not sure how it would even be manageable if we were living in our old home. We are now living in a 5-bedroom, 6-bathroom, three-story home with a fully finished basement. Our house is brand new from the inside out. We couldn’t be happier with the end results! We are loving our new kitchen and all the extra space! My kids don’t feel cramped and being lockdown in our new home is enjoyable. The pandemic has taken a toll on all of us and a family of 5 living in a 2-bedroom rental was not easy. Due to the lockdown/pandemic, our project was delayed by a few weeks. My husband and I fully understood the situation and did not complain about the delay. Urban Studio surprised us by offering to cover the cost of our short-term rental. This just shows how understanding the company represented itself during this crisis by placing the homeowners needs at the forefront. Well done Joseph and thank you to you all at Urban Studio!!
- Approximate cost of services:
- $600,000.00
- Company Response
Reading that our team has helped make the lockdown from this pandemic that much easier on you and your family warms our hearts. We hope you and your kids continue enjoying the lockdown in your new space, it's more important now than ever to enjoy where you live. We are glad you saw value in the transparency we offer and that our milestone payment plan was able to provide some background insight into the entire process of your project.
Diana, all of our staff and trades really enjoyed working with you on your project, you were always very kind and positive. Even after a few months of completing the project, our staff still mentions how great it was working with you. We couldn't be happier reading this review right now. From all of us at Urban Studio, we wish you and your family the very best! Continue enjoying your new space!