Claude Mathieu

I found mold in my attic. I almost had heart attack :) So I called them and they came to inspect the damage. First I thought I had to remove my whole roof but they said no no you do not need to. 2 men came very professionally and friendly. They had all they products to remove the mold. They arrived 7:30am and by 10:30 all was done. I had gone in the attic many times before so I knew how it was. After they left I waited a few days then I went back to do my own inspection. Everything had been removed perfectly. Some areas were very hard to get to but they did. I would recommend them 100%. Thanks!

Evgeny answered my homestar request 5 min after I posted it. He came next day in the morning like he had told me on the phone. He tried the machine and saw error message A10. He opened the machine ( top and front panel) cleaned as much as he could see, reconnected everything. Same error message. Then He reopened again and looked this time the pressure sensor and also he put his hand inside the inner drum where he found the big problem. Ping pong ball plus other stuff were lodged inside and blocking the drainage. Reconnected again everything, started the machine and now it works like new. Very happy with his work and will call him again in the future.

I would recommend City Wide Group to anyone that needs waterproofing. The crew is professional and organized. Top quality material was used. They work hard, arrive as planned and keep the site cleaned. I am so ready for the rain now. Everything was explained clearly and now I am very satisfied and can sleep without worrying about the rain.