Reviews

10/10

Old garage door opener broke down so I contacted three different providers. Steve was very prompt in his reply and gave us a competitive quote. Interestingly, all three recommended the same make and model garage door opener, which leads me to believe that Chamberlain provides the best incentives/markups to the installers as regardless of my inquiries, it was hard to get another model quoted. In any event, Steve scheduled something relatively quickly and did an excellent job of installation despite some challenging circumstances in the availability of space where the opener needed to be installed. I left him alone to complete the job and the worksite was all tidied up when he was done - would never have known someone was there. He installed a new opener, a new belt (replacing a chain drive), new sensors and a new keypad. Really, he couldn't have done a better job and his pricing was extremely fair relative to others.

Approximate cost of services:
$500.00
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Company Response

Thanks kindly for the review.
As for your question about Chamberlain model operators, they're by far the most reliable units and very competitively priced. Most companies don't want to install inferior quality products because they don't want to have to worry about return phone calls for small things that shouldn't go wrong but do on some of the other brands.

Anyhow, thanks again!
Steve

10/10

Garage door wouldn't open. Called Open Sesame and they were at our place that afternoon. One of the large springs had broken, and they replaced it together with a companion spring as well. Friends warned me about garage door repair people who come and suggest that a bunch of stuff get replaced that didn't need replacing. In our case, it made sense to replace the second spring given its age. Pricing was fair, Steve seemed very honest and they were fast and courteous.

Approximate cost of services:
$206.00
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10/10

I found Cosmopolitan through the Homestars website and admittedly was skeptical about their perfect score. However, after getting a quote that was competitively priced on replacing two furnaces with new high efficiency units and replacing two hot water tanks with a tankless unit, I figured that the reviews couldn't too far off the mark. I have to say that i'm now a believer - their service was exceptional and professional, and everything was installed without hassle. They were quick and reliable and cleaned up after themselves. They also helped with securing all the rebates that I was eligible for by preparing a bunch of the paperwork for me. I would highly recommend them to my friends and family.

Approximate cost of services:
$13,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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