AC unit was installed into new home which already had a thermostat. Shortly after the 1 yr warranty the cooling was not being controlled properly, so we had them send a service tech. After 5 mins he realized it hadn't been wired to thermostat properly, and corrected the problem. Seeing as it was outside of warranty they still made us pay the $170 service call fee, even though it wasn't a warranty issue but rather was an incorrect installation of the wiring. Definitely would not recommend this company as they do not stand behind their work.
- Approximate cost of services:
- $0.00
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