Lyn in Scarborough

About two years ago Todd Hunter was recommended to me by a friend in Guelph, so I asked him about fixing my mother’s roof in Scarborough. She had approached various Toronto-based companies and received what seemed to be outrageous estimates, and she was going to have to wait weeks to get the work done; that is, if they could fit her in at all that season. In contrast, Todd Hunter said that he would not be able to do a quote until the next time he was in Toronto, which turned out to be less than a week’s wait. He gave my mother a very reasonable rate, and agreed to do the work within two weeks time, and he stuck to his word and did so. Mr. Hunter worked from sun up until sun down, doing a top-notch job on what looked to be a very old and rickety roof. It looks brand spanking new now, with a nice Cambridge-style shingle that Todd recommended, and it perfectly matches the house. My mother was most impressed with the work, so much so that this past year she asked Mr. Hunter to re-shingle the pool house roof so it would match the rest of the house (though she worried that it would be too small a job for him). Again, he agreed to do the work for a reasonable price and without a long wait. It took him less than a day to complete the job, even though he ran into various problems along the way, such as leaks and rotting wood, and now the garage looks just as nice as and perfectly matches the house. Given the timeliness, reasonable cost, and overall quality of Mr. Hunter’s work, I was surprised to read such a scathing review by Christina from Toronto. I would like to assure others that no one’s property was damaged during the course of my mother’s roof repair (though we are in close proximity to another house), the clean-up was most impressive (not even a cigarette butt – or worse – on the ground, or my ex-smoker mother would most definitely have commented), and we found Mr. Hunter to be a jovial and easy-going character. I am sorry to hear that this was not the experience of Christine from Toronto, and I wonder at the miscommunication that must have occurred in order to create such a situation. I couldn’t help but notice that the majority of Christine’s criticisms seem to be personality-related (peeved that she didn’t get her balcony rail, yet she withheld payment); rather than based on the quality of Hunter’s work, which I whole-heartily endorse.