Reviews

9/10

The project started on time and finished in a reasonable amount of time considering the scope of work. The crew was fantastic. All the guys were friendly and approachable. The foreman - Joe - was excellent and when there were a few minor issues (as to be expected on a project of this scope) they were dealt with immediately. He told me a few times "we're not happy unless you're happy"and he and his crew meant it. After the project was completed we had an issue with one of the window trim boards. I placed a call to Aaron at 12:15pm and by 3:30pm the same day the board had been replaced. We were very impressed with the service provided by EcoWest and would recommend them to our neighbours and friends.

Approximate cost of services:
$30,000.00
What could this company do to improve their services?
Some of the information given in the sales office was not accurate in regards to specific construction questions/details. Our advice would be to defer specific construction questions to knowledgeable representatives eg. job site foremen.
Any advice to offer fellow homeowners facing a similar project?
Visit other job sites and talk to homeowners about their experience prior to selecting a reno company.
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Company Response

Hi M + K,

Thank you for the review. You were both very fun and easy to work with. The whole crew appreciated your easy-going demeanour and I am happy you are pleased with the outcome. I agree (without any bias of course) that the house looks great. We hope to help you with "Phase 2" next year!!