Cam

We originally wanted all of the under-sink valves changed to a different type of valve as several of them were failing, however Calvin suggested it was more cost effective just to replace the 'guts' of the failed ones, which he did for a very fair price. Calvin gave several pieces of advice like this that saved us money or suggested a smarter way of doing something, whereas other plumbers might have been happy to just do the extra work and bill us for it. He was extremely neat and tidy, willing to explain everything he was doing and generally a nice guy to work with. I would definitely bring Grizzly back if we needed more plumbing work in the future, or recommend them to neighbours looking for a plumber.

We had a leaky water heater, and as we live in an older building with no floor drain, we had to get it fixed quick - and fixed right. Michael came out to evaluate the problem, came up with some solutions and never tried to "upsell" us. Even though we decided to replace the whole heater in the end, he always gave several options rather than pushing us towards the "big job". Michael got a replacement heater quickly, and he and his team came the same day it was ready to install it. Fantastic attention to detail - a lot of contractors do their job and don't care what happens to other stuff, but all of the WaterWorks guys made sure that the entire job was done start to finish with no problems and no mess, nothing left unattended to. I'm confident that everything will work well, but in the event that something does happen, I have complete faith that Michael and his crew will take care of it and make sure that the job isn't over until everything is just right.