C. Smith in Etobicoke

Sometime ago I used Two Small Men with Big Hearts & since then I have been very upset that my collectables never arrived at the receiving end. Lesson learnt, that you never mark your boxes listing the content. I reported the absent goods to the Better Business Bureau as well as the police knowing that it was just my word. The moving truck was aproximately 1-1.5hrs behind our vehicle. They said that they had to be cautious with our contents. Either they had a drop off of goods (my property) or they were hiding my valuables in the front of the truck which I suspect as they were very nervous when I walked on after everything had been unloaded. I've always been nervous & suspicious with movers. When I called the Brantford/Hamilton location Brent was very courtious & helpful. He gave me a quote & said he would accept a cheque. The movers arrived on time & appeared to be organized. Great! Less stress... until... we reached the other end, they did not arrive for some time later. As we worked into the afternoon their breaks were endless (3 men I was paying for), walls were banged up, furniture was not assembled properly.They didn't have the proper tools & mine were limited. Now I am emotionally exhausted. I wanted them out even if I had to pay someone else to assemble the beds,couch & dining room table. My invoice was almost $400.00 over the original quote from Brent. The guys would not accept my cheque. They new where I lived. What's the problem? Brent said it was O.K. No,no,no they would not leave the premises without cash. Apparentely, this Brent would not pay them. So off I went to the bank. Absoloutely exhausted! I will not publish the actual movers names as from what they told me how Brent threatens & blackmails them. I have learnt that many moving companies subcontract their men. Buyer beware! Due to the fact that several collectables & valuables were missing I give Two Small Men with Big Hearts a 0. Brent's franchise should be called One Little Man with No Conscience.