Jen in York

I was in the middle of replacing my bathroom faucet when I realized that both the hot and cold shut off valves had stopped working. Replacing the valves required much more work than I could manage myself so I called New Canadian Plumbing and they came out shortly after I called. The plumber who attended was polite, friendly, and exceptionally professional. I hired New Canadian once before to replace my toilet and in both jobs, their plumbers went above and beyond to deliver excellent work and customer service. Thank you, once again.

Last night I noticed our toilet was leaking. We called New Canadian this morning and within a few short hours, had a new toilet installed with nary a trace of the previous chaos in sight. Siavash was thorough, efficient and professional, and went above and beyond the call of duty to ensure that the job was done right. I highly recommend New Canadian Drain and Plumbing and I will certainly call them again should I need their services.... and I might. Our sink now looks sad and outdated next to that sparkly new toilet!

Darby and his Mud Monkeys were referred to me by a structural engineer I hired to assess a major undisclosed foundation issue that I found when I purchased my house. Darby quickly came out to the house to assess the damage, and in consultation with the engineer, came up with an affordable solution to make my home safe and my basement moisture free. Darby was timely in his responses, knowledgable, fair, kind and extremely helpful in answering all of my questions. I had quite a few other companies in to quote on the project and while the Mud Monkeys were not the cheapest of the quotes I received, they seemed to be the most informed and honest about the scope of the job. When it came time to do the work, Darby came out occasionally to check progress and to problem solve some unexpected issues but left the day-to-day work in the extremely capable hands of Nick and his crew who were with us throughout the process. Nick and the guys were friendly, professional, very clean, and were extremely patient with my nosing around the basement... even calling me downstairs to see when exciting things were happening! The end result exceeded my expectations for quality and timeliness and we now have a foundation that is safe and dry. The Mud Monkeys are an exceptional waterproofing company. I've already recommended them to two friends looking for help with wet basements and wouldn't hesitate to recommend them again. Update: It's a year later and last night (Sunday) I noticed that some soil had settled around the work area so I immediately wrote a quick email to Darby to let him know. By 10:00 AM this morning (Monday), Nick was here to fix the issue, no charge. Wow. They really stand behind their work. What a great group of guys.