My experience with city Wide in Calgary was unsatisfactory to say the least. When the 3 movers arrived we were advised all contents of the house would fit in the truck with no difficulties. By the time the truck was loaded, we still had a third of our house left to load. Absolute amateurs. They left our old house at 1:30 to leave for our new house, which is a 15 minute drive (max), and didn't arrive at the new house until almost 4pm. They claimed my husband and I both gave them our wrong cell #'s and they got lost and couldn't get a hold of any body. When they did arrive and opened the back of the truck, I was agast at the room that was still left in the truck. I have since had to do about 12 loads in my car and friends cars that could have fit in their moving truck. All 3 guys were on the absolute defense when they arrived at my house insisting I pay for their lost time for getting lost. On top of that, when they arrived at the new house, they were adamant that they had to unload quickly because they had another appointment to get to. Needless to say, any of the items that they disassembled, they did not assist with assembling back together. Also, they did not even consider taking off their shoes or offer to put covers on them. I thought they were all terribly unprofessional.
- Approximate cost of services:
- $1,351.00