I'm tough to please so my 9 is likely a 10 for most. Here's my comments... We had problems with our A/C last year (our coolant was apparently leaking) so we called CoreTemp (from Homestars). I'm usually skeptical on rating sites but we got a quick and friendly response and what we felt were honest choices (not a sales push or single option). Despite the unit being very old, WE optied for the band-aid solution last year. But this year when the coolant was gone again we knew it was time to replace the full unit and who we could trust. We did get a few other quotes (just to check prices) - but in the end Coretemp's friendly and immediate service (and their price) was an easy choice. Unfortunately (but fortunately), during the process Richard also discovered cracks in our furance's heat exchange. We did our research and this was definitely a bad thing (risk of fire or carbon monoxide leaking - ie. it does NEEDs to be fixed). Richard again gave us options, walked us through every step of the way and made a bad situation better. In the end - WE choose to replace both A/C and Furnace - but it was seemless, done right, done quick and we're finally enjoying some cool nights. There's something to be said for dealing directly with an owner who takes pride in both his work and his company's level of customer service. It's always worth doing your own research - but these guys should at least be invited to the table...
- Approximate cost of services:
- $8,000.00