Esther in Red Deer

After receiving several quotes from reliable roofing companies in Red Deer, I selected Great Canadian to re-shingle my bi-level home. My decision was based partly on their competitive price but, more importantly, on their attention to detail and excellent customer service. When I first called for a quote in the fall of 2011, I was impressed with the promptness of the general manager’s reply. My opinion of the company was further enhanced by the thoroughness in which the job was assessed and the willing and courteous manner in which all of my questions and concerns were answered. As spring approached, I was again contacted to finalize the contract and to select a date for the work to be carried out. I was pleased that the work could be scheduled early in the spring so that re-shingling did not interfere with a planned landscaping project. While re-shingling was underway, particular attention was paid to the weather forecast to reduce any risk of water leaking into the attic. I was informed in advance of when the roofers would be working. Again, employees of the company were courteous and respectful and carried out their work in a professional manner. Before completing the job, efforts were made to clean up the site. The general manager made a final inspection to ensure that nothing had been overlooked and that I was completely satisfied with the work. As a goodwill gesture, he also advised me on another roofing problem that I had and asked me to let him know how and when that situation was resolved. Based on the professional manner in which Great Canadian carried out the re-shingling of my roof, from start to finish, I would not hesitate to recommend them to others.