Reviews

10/10

I imoved from Halifax to Ottawa 2 months ago and this was my first time moving long distance. I was told to be careful of the movers I coose and that all moves come with headaches. Well imagine my surprise when absolutly nothing went awray. From the first email for a quote to my final phone call to book the move., nothing went wrong. Terry was very pleasant and easy to speak to. Everything was explained to me in plain english. The day of the move the men were a half hour late, but considering rush hour traffic they had to deal with, I can understand, and yes, they phoned me to tell me they were going to be a bit late..... Lets face it, delivery people very rarely phone to say they are late. When they were close they called to tell me that my belongings were a bit overweight and supplied me with scale reciepts. I was not so sure about that since Ive been told that movers can be dishonest, so they rescaled the load (at my cost) and they were right. I felt a bit foolish for asking. But they were accommodating. Because the men wrapped everything before it left my house and didnt unwrap it until it got into my new place, nothing was damaged. Well one end table got a bit of a scratch, but its on a back leg so it will never show. Not really worth complaining abut. All in all I thouroughly enjoyed my experience with these people. I would use this company again and will recommend them. To be honest I dont know what office Terry works out of but they deserve a pat on the back. And to think I worried so much about this move. There was nothing to worry about.

Approximate cost of services:
$3,000.00
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Company Response

Thank you so much for your kind words and nice review. We are pleased to hear you had a good experience using our company for your move. Two Small Men with Big Hearts Moving, making friends one move at a time.