Reviews

10/10

James and his team were very professional and easy to talk to when we were having problems with our tankless. James addressed our concerns immediately and scheduled our installation of our new tankless water heater right away. While installing our tankless, he noticed a problem with one of the valves and said it would need to be replaced. However, James was able to fix the issue without having to replace the part at this time in order to prevent us from incurring additional costs. I have this company's number on speed dial because they have helped us many times, are extremely reliable and provide excellent service. Highly recommend!!

Approximate cost of services:
$450.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Consummate professionals. Was referred to them by our insurance company after we had a flood in our bathroom. I've had duct cleaning performed before but not like this. They were very informative and explained exactly what they were doing; they showed before and after pictures and took particle readings and then sanitized our ductwork by fogging the system. Thoroughly impressed and relieved that the work was done by this company. And BONUS - noticeable difference with the dust! THANK YOU!!!

Approximate cost of services:
$299.00
Was this review helpful?
Company Response

Hi May - Thanks for the positive feedback! It's customary for us to derive referrals for our service and happy ours was introduced to you. Sorry that you had a flood, but glad we were able to remedy it for you. Many that have tried our service have noted how differently our service is compared to others. We are constantly redefining the air duct cleaning process and will continue to invest in the latest technology and tools to ensure we're delivering the best service possible for our customers. All our technicians hold their own ASCS certifications from NADCA and we believe it's important for the work to be done by individuals that actually hold their own cleaning certifications. Glad you noticed the difference our service has made in your home. Should you require any additional support, please don't hesitate to reconnect. With your review of our service today, we've added another $10 to our fundraising efforts for victims of Typhoon Haiyan. Thanks and Happy Holidays! Dave's Duct Cleaning (www.davesducts.com)

10/10

James and his team provided us with immediate response to fix our hot water tank. He was able to determine the problem and requested for the parts right away. As soon as the parts arrived, James called us immediately and arranged for someone to come in to do the repairs. The tank is back in excellent working order and now we have hot water! James and his team were very professional and pleasant to deal with. We will definitely call this company again for any other home repairs.

Approximate cost of services:
$680.00
1 of 1 people found this review helpful.
Was this review helpful?