Reviews

0/10

NEVER USE THIS COMPANY! My dishwasher was leaking so I called a technician to fix it. He spent 15 minutes looking at the dishwasher and then told me that he found a leak and sealed something there. He tested the dishwasher after that and said that it is working fine. When I started the dishwasher the next day it was still leaking. The guy charged us $300 for the service. When I called the customer service, they told me that the technician wrote in his report that we might need to replace the pump motor. They said it would cost $525 to replace it. When I asked what I paid my $300 for, they said it was for the technician's labour. There was no labour as he didn't fix anything. Anyhow, these people are dishonest and treat their customers like garbage. I regret not reading the reviews prior to giving my business to this company. I would never recommend them to anyone!

Approximate cost of services:
$300.00
2 of 2 people found this review helpful.
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10/10

The service we received from this company was excellent! Prompt, professional, and high quality. The plumber that came to fix our shower leak did a thorough investigation of the cause of the leak and then fixed it. I would definitely recommend this company!

Approximate cost of services:
$300.00
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Company Response

Hi Iryna, thank you for taking the time out of your busy schedule to share your feedback and experience with fellow homeowners. We are very pleased to know that you are satisfied with our efficient workmanship and professionalism. Please keep in mind that we are here to assist you with any future work or inquiry that you might have. Once again, thank you for choosing New Canadian Drain & Plumbing and for any referrals that you make on our behalf and we look forward to working with you again. Until next time Iryna, take care.