Chris

I had Total Care Moving help with my partial move from Ottawa, ON to Hamilton, ON. We had about ~3000 lbs of stuff (1 bedroom, kitchen, family room, bathroom, kids toys/books, 2 offices) packed up. Jenna Davis was awesome answering my questions and concerns, which were primarily about scheduling and costs. The pickup time was a bit of a miss (by 2 hours), but this was primarily due to another client taking up more time. For me it was alright as it gave me a bit more time to pack additional stuff. The pickup crew (Shawn's team), arrived and was efficient (probably took about 25 minutes to load up) and handled things professionally. The schedule drop-off in Hamilton was perfect. Everything arrived on-time and intact. There was a bit of tricky business at our drop-off place in Hamilton where we didn't have front parking and cars were already parked in front our house. I was a bit anxious about it, especially with the timing (I'm near 2 schools with a lot of kids walking home), but the crew managed and find a spot and "wheeled" everything from their parked truck location into the house. I'd say it took about 40 minutes. Simple and easy. When it came to the billing, I was really happy with it, especially hearing from friends about hidden costs and other horrors. But there were no hidden costs and payment was super easy. I'll be moving again at the end of 2021 and will definitely be using Total Care Moving again. Thanks Total Care Moving!