We built our home this year in 2020 with many challenges due to the current situation that we are all living in. Long story short, It was a great experience. The sales associate Natalia was amazing from the beginning until the end. The only complaint that I have is after 3 weeks of living in the house the Trico's lawyer called saying that there was a mistake by the builder on my closing statement showing up with an unpaid amount of $8,912.00. What an unpleasant surprise we had and it was so stressful after all. However, putting that aside, they have an excellent service and home quality.
- Approximate cost of services:
- $0.00
- Company Response
Thank you Flavia for taking the time to write a Homestars review and purchase a home with Trico Homes. I can agree that 2020 has been a challenging year in many ways. Trico recognized that and it was so important that our sales team kept you informed from the beginning to the end. I am sorry to hear about the mishap with the lawyer and I'm sure it was an unpleasant surprise. I will certainly look into this with our lawyer. Thank you for taking the time to write this review and noting Trico has excellent service and home quality. Please do not hesitate to contact the warranty department at anytime. Nicole Walker, Customer Relations Manager