Mike W. in Milton

We hired Decor floors to install some carpet and under pad in our home. My experience was a bit of a mixed bag, if I only had to deal with Jim out of the Mississauga store i would have given 8 or 9. Unfortunately during the process I had to deal with whomever would pick up the phone when Jim was not in. For some reason everything is kept separate and unless you talk to who you deal with, nobody else can help you. We also had an issue with the gentleman who did the measurements, as he started playing the game of how many cuts in the carpet. When we first got the quote we had said that we don’t want to hear about cuts, we will give you the dimensions and a floor plan and you can quote on that. Jim agreed and we left a deposit. Then the measuring day came and of course the price wasn’t even close to the quoted price and I had to hear about cuts. The good news is that I asked Jim to take care of it and he did. As for the work itself, the installer showed up on time and the job was very well done, except the installer installed over one of our heat registers. But a quick phone call later Jim had that taken care of as well. Decor floors did beat the best quoted price I had on the carpet, so as long as you deal with Jim, and are prepared for the games most floor salesmen play I would recommend them.

We used Frontier Flooring for the installation of Mirage hardwood in our new home. After looking at the reviews on homestars.com we contacted them via email and Angelo quickly emailed us back. His communication was always friendly, and he responded quickly to all of my questions. Out of the 3 quotes I had prepared, his was the lowest. So with that and the number of positive reviews we gave the job to Frontier. On the day of the installation the team showed up on time, all cuts were made outside, and they did a wonderful job. I would not hesitate to have them come in again.

We hired Affordable Insulation & Renovation to fix 2 issues in a new build. First, the builder did a terrible job in the insulation. 3 months after close all of the batts had blown out, and the insulation was already blown far from the edge of the house. The builders attempt to "fix" this was just as bad. The second issue was a lot of the insulation was trampled when we had pot lights installed, we were down to R30 in some spots. After looking here on homestars.com we contacted Affordable Insulation & Renovation based on all of the good reviews. Jason came to the house to do the inspection, he was very detailed in explaining the issues I had, the quality of the fix our builder did, and how he would address the problems. He showed the difference between what I had installed now, and the product he would be using. He also explained the little things his team would do as part of the job. Things like insulate and weather-strip the attic hatch. On installation day, the team arrived when they were scheduled to arrive. They seemed to take their time to do the work right, the job took half of the day whereas the builder was in and out in less than an hour. When the work was complete they again explained what was done, and asked me to inspect the work before they started to clean up. They left everything they way they found it when they were done, like they were never there. I would highly recommend Jason and his family run business Affordable Insulation & Renovation to anybody who needs insulation work done. Looking back at the whole process there is nothing that I can complain about. 10 stars. Mike.