Hany

I hired PIVOS CONTRACTING, Campbellville, ON in September 2021 to repair damages that had resulted from a flooding in the upper level of my 2-floor condo. My hardwood floors had to be replaced , the ceiling of the lower level had large holes that had to be repaired, and the lower level had to be painted.  They quoted me $40,115 + an extra $1,500 for general help guys to move around some of my furniture, as I had moved most of it to a storage facility. His quote didn't include the price of the new hardwood floors, which I have bought by myself. It didn't include painting of any doors in the condo either, as they did not require painting. I PAID ALL WHAT I WAS ASKED FOR, WITHOUT ANY NEGOTIATION, DOWN TO THE LAST PENNY, AND IN A TIMELY MANNER (50% BEFORE THE WORK BEAGAN , 50% RIGHT AFTER IT'S BEEN FINISHED). WHAT I GOT IN RETURN WAS : JACK-OF-ALL-TRADES WORKERS who did everything from floor installation, to dry wall work, to painting, etc. Needless to say, the quality of work was nowhere near what would be expected from a professional hardwood floor installer or a professional dry wall worker or painter. Their work did not meet even the minimum standards, and the final result was: 1. ALL MY NEW HARDWOOD FLOORS (WHICH COSTED ME NEARLY $15,000) WERE SMUDGED WITH THE TOUGH GLUE USED IN THE INSTALLATION. I am not talking about a few spots here and there or even a few dozen spots, but about nearly every square foot of my floors being covered in glue + dust on top of it !!!!! In fact, even the bathroom's ceramic tiles had their share of the damn glue too !!! Repeated attempts by myself and by professional house cleaners failed to remove that stubborn glue off my new floors to any degree. Eventually, I got the brand of the product and called its manufacturer, and asked if they had any solutions. They advised me that the excess glue should have been wiped off the floors instantly at the time of installation, otherwise I should simply forget it !!!!! 2. THE CEILING LOOKED VERY CROOKED, BUMPY, WITH HIGHS AND LOWS ALLOVER RATHER THAN THE PLAIN FLAT SURFACE IT SHOULD BE, as this contractor was too cheap to replace the damaged dry wall panels but rather tried to patch them, and told me that my ceiling will look perfectly fine as such. The actual result was that it looked anything but fine !!! In fact, looking at the garage's ceiling repair that was done by a different contractor, it looked far better than my condo's ceiling !!!! 3. AS FOR THE WALL PAINTING, that was done very carelessly too. I could have done a better job myself !!!! The photos below show the kind of work that has been done in my condo. Upon raising these concerns with the contractor, he was evasive , manipulative, and anything but decent or honest enough to take responsibility for the work his Jack-of-all-trade guys have done. Regarding the glue residue that was left allover my floors, he went thru every possible way to evade responsibility, from pretending he couldn't see it , to acknowledging the problem but claiming it wasn't glue in the first place (!!!!!), to saying that he will send workers to clean it (as a favor) but needs "some space", to asking me to remove all my furniture from the condo again at my expense (costs nearly $5000) so he can do the cleaning etc. etc. of this kind of manipulation. ONE YEAR LATER, he hadn't done anything to at least clean the floors, and that's when I advised him that I will have to hire someone else to do the job that he never finished but he will have to cover the cost. It took me several months to find someone who agreed to take this difficult challenge. The new professional gave me a quote for the job, which I advised this contractor of, but he didn't even bother reply. THE NEW PROFESSIONAL HAD TO CLEAN MY FLOORS MANUALLY, ONE PLANK AT A TIME, WHILE KNEELING ON HIS KNEES, AND INSPECTING FROM DIFFERENT ANGLES. This took him FIVE visits to my home, on two of which he was accompanied by an assistant. When the cleaning job was finally done, approximately 15 months later, he called PIVOS and explained the kind of work that had to be done and the time it took to clean the mess they had left me with. Nevertheless, PIVOS CONTRACTING refused to cover but 50% of the cost of cleaning , and even paid that after weeks of delay !!!!! Looking back at my experience with PIVOS Contracting as a whole, it can be summarized in the following: 1. Sloppy, unprofessional work that could be outdone by amateurs or even hobby workers. 2. Hefty unreasonable prices. This is based on the estimates of honest contractors who assessed my condo; unfortunately they were unavailable to do the work at the time frame it had to be done. 3. Countless hours of my time wasted thanks to manipulation, and silly arguments that did not lead anywhere. 4. Over one full year in delays trying to find a professional who agreed to clean up the epic mess PIVOS Contracting had left me with. During this time my home looked like a zoo or a war zone. This resulted in complete disruption of my life, which took a heavy toll on me, both physically and mentally. 5. I had to pay extra money, on top of the hefty cost I have already paid, to fix their sloppy careless work . BOTTOM LINE, I WOULD NEVER EVER HIRE THIS CONTRACTOR AGAIN OR RECOMMEND HIM, EVEN IF HE OFFERED HIS SERVICES FOR FREE !!!!!!  

Medhat is an experienced and well-seasoned appliance technician. and most importantly, he is HONEST. I strongly recommend him for your home appliance repairs.