Reviews

10/10

I can't say enough about the great work done by Tender Touch Moving. From the initial simple online quote process, the prompt response and in-home visit, to the actual moving day, Tender Touch employee's exhibited professionalism and provided excellent service. I can't say enough good things about Jordan, Ian and the others who assisted with our move. Great care was taken with all of our furniture and everything was delivered and installed in our new home promptly & efficiently. I was particularly impressed to observe Jordan provide careful instruction to less experienced helpers on the correct way to wrap, pack and move goods. I wouldn't hesitate to recommend Tender Touch Movers to others.

Approximate cost of services:
$1,000.00
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Company Response

Hi LiZ
We are thankful for the wonderful comments that you are expressing to everyone. We aim to always do our very best and Jordan is a great leader!

Thank you
Maria

10/10

We recently had Paul from AtlasCare service our A/C unit. We were very pleased with the appointment - he arrived right on time, was very friendly and was very concientious in ensuring that he did not walk indoors with his outdoor footwear. He was very efficient in his work and took time to discuss tips for improving the efficiency of our unit. We would definitely use AtlasCare again - and plan to have them service our furnace in the fall.

Approximate cost of services:
$100.00
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Company Response

Thank you!
AtlasCare
The Fastest Emergency Service in the GTA
https://atlascare.ca/
905-829-1296
416-626-1785

0/10

As observed by another poster, I too am very suspicious of the large number of 10 ratings on this site. I made the mistake of hiring Weedman (Scarborough) for lawn care last year. The result was that the weeds were worse than in previous years when we took care of it ourselves. In spite of repeated calls to complain and object to having to pay for a service that did not work, the company refused to honour their customer commitment and has now put our bill out for collection. It's not that we refused to make any payment - we actually paid the first two bills which in our opinion compensated for the fertilization treatments (which truthfully I can't say were very beneficial for the lawn although in fairness it was a dry summer). I found their representatives defensive and I actually had one of their reps tell me that I shouldn't expect them to be able to kill all the weeds - my response was that I'd have been happy if some of the weeds were gone! We had weeds that we'd never had in the past growing in our yard. When we refused payment until we were satisfied, their tactic was to inundate us with phone calls in an attempt to pressure us into paying. At one point, we were receiving calls virtually daily from three different areas, including the sales group that was trying to get us to sign up for another year of service. Our experience with Weedman was that we actually found that the weed control killed the grass but the weeds thrived in it. Our back lawn is about 30% dead and we are still trying to battle the out of control weed problem that began last year before we can move forward and plant new grass. I would never recommend this company to anyone!

Approximate cost of services:
$0.00
What could this company do to improve their services?
Honour their commitment and either offer a product that works or don't charge when the customer is completely dissatisfied.
Any advice to offer fellow homeowners facing a similar project?
Do not hire Weedman for your lawn care needs.
1 of 1 people found this review helpful.
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Company Response

Hi Liz. I am very sorry to hear you were not satisfied with your experience with Weed Man. I would encourage you to contact me on 416-269-8333 and ask for Steve Stronge. I am the customer service manager at our Scarborough location.