Mark in Toronto

They told us the appliances were in stock and reserved, took our money and haven’t shipped our purchases. The Kitchener store manager doesn’t even have the common courtesy to return calls. We have spent hours on the phone with their shipping department to no avail. Avoid these guys at all costs.

Very poor quality. They had the nerve to install a new granite countertop that had obviously been broken, and then poorly repaired! Not a word from Stonex, although they charged me full price, they sold me a broken countertop. They did send a service tech to repair the countertop but this item is now a second-rate product.