Anish in Whitby

Feb. 28, 2015 - These guys truly understand service. We had a factory issue (recalled circuit board) with our furnace. James and his team tried various fixes, only to discover that the manufacturer was not forth coming with recall information. James was very apologetic for something that wasn't his fault. His team worked very hard on this to the point where they made a rep from the manufacturer come with them to the final repair call. We've always been pleased with their commitment to getting things solved. We have small children - James made it his mission to put us ahead of others to avoid cold nights. I always sing their praises when I hear of people that need new furnaces or AC. I think I'd be hard pressed to find another place with better service.

James and his team know how to provide quality customer service. We had a new furnace and AC unit installed almost 2 years ago and have been thrilled with the quality of the units and the follow up with Natural Choice. Very reasonably priced also. They respond quickly to calls/emails and arrive to your home with smiles on their faces, ready to work. We have never been left in the cold (or heat)! You will not be disappointed with these guys!