Woe, what a great experience all around. It began with the initial estimate which was not the lowest but very competitive with the 4 other quotes I received. I chose Centra because I thought I could de-risk the project by selecting a service provider that controlled the whole process from manufacture to installation. This worked out. When the remeasure was completed I was given the schedule installation dates. The Friday before the scheduled start I received an e-mail confirming the crew arrival at 9:00am on the scheduled start. At 9 all 4 crew showed up promptly. I got a good feeling right away. The crew were courteous and cheerful. We did the orientation and the crew leader briefed me on their plan of attack and work immediately started. The work proceeded very efficiently and within the first 2 days all 13 new windows were installed. the work included some very difficult raked picture windows with the tallest reaching 10 feet high. All went off very smoothly from my point of view. The next 2 days were spent on the finishing touches and all completed right on schedule. I cannot say enough about the crew, Braden (lead), Mike (safety), Dan and Erik (Fabian). Every day they communicated clearly on what the were going to do, when they were going to arrive and when they planned to leave. They were cheerful and got along well on the job site. They responded to any requests any requests we made without exception. And throughout it all they were very safety conscience and respected all the new protocols associated with this unique virus issue we are all trying to adapt to. They even apologized that because of this issue they could not help us bring in the groceries on one occasion. My wife was impressed!!! All in all a job well done and we will definitely be talking up Centra Windows and the team assigned to our project.
- Approximate cost of services:
- $28,000.00