Reviews

10/10

I replaced windows and doors with LAB Windows. What Stood out for me the most was Bob's commitment to customer satisfaction. I had casement windows installed as well as a bay window and my patio door. Not only do the windows look fantastic, they've made a noticeable difference in temperature regulation so far this summer as I find the house is staying cooler longer and I'm sure it will be warmer in the winter, which will translate to efficient energy consumption and savings on my bill. The process from start to finish, including ordering the windows and final installation took 6 weeks. I worked with Bob, who was professional and knowledgeable, patiently taking the time to answer all my questions. He even called me a week couple of weeks after the job was complete to ensure that I was happy with my decision! He was transparent with pricing, reliable, communicative and just an all around pleasure to worth with. If you're looking for personalized and reliable service, call LAB Windows and Doors.

Approximate cost of services:
$20,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you very much Wendy for the review. We're happy that you enjoyed working with us and we appreciate your business.

10/10

I couldn’t be happier with the professionalism, workmanship and friendly service! My neighbour and I both had our windows replaced by Complex Window and I am so pleased that we chose Mike and his team. From the initial discussions to coming onsite for the measurements to the final install, Mike and team took the time to answer all my questions and provide me with all the required information until I was comfortable. Their service is outstanding, they showed up on time and didn’t rush to get the job done. They take great pride in their work and even when they were done with my house, when they started my neighbour’s house, they made sure to stop by and ask me if everything was ok and whether there was anything else I needed or whether they could answer any questions. When I was getting quotes from other (bigger) companies, I was highly underwhelmed by their lack of customer service particularly when these other companies expected me to do all the measurements for them just to get a quote! Mike was happy to come to my home and do the measurements, introduce his company and share his service philosophy; and that type of personal touch certainly goes a long way! I will definitely be recommending Mike and Complex Windows to my family and friends! Well done Mike! Thank you. Wendy

Approximate cost of services:
$9,400.00
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Company Response

Thank you for great review Wendy we are more than happy to make you happy with enjoying from all the benefits of our service.