I used Magic Touch for chimney inspection and cleaning a few years ago and it was an excellent experiance. So, when they callled for dryer duct cleaning I was happy to talk to them. This time RICHARD came out and gave great advise .... did an excellent job and left the place clean and in very good working order. I think his rerouting of a very long duct run to a very short much more direct run was a great idea. He was very clean, helpfull and even did me a significant favour unrealated to the dryer ( chinmey cap inspection and minor work for free.) I offered to pay for this extra, but Richard said it wasn't necesary. I have asked to be put on thier follow up list for future work reminders. Two excellent experiences with Magic Touch is more than enough to make them my first and only choice for their products and services. The pricing seems very fair and I got much more then I was expecting for the money
- Approximate cost of services:
- $250.00
- What could this company do to improve their services?
- they are excellent, not much to improve. I used there other employee for chimney inspetion and cleaning and this time RICHARD for dryer duct cleaning and ultimately duct rerouting.
- Any advice to offer fellow homeowners facing a similar project?
- call Magic Touch they do a very good job.
- Company Response
Thank you for sharing your experiences and your kind words with us John. It helps us to know if we are hitting the mark. As a business owner I am very fortunate to have team members who understand how important it is to take good care of every customer. I will share your remarks with Richard and the rest of the team.
Kindest regards,
Marc