Heidi C

We highly recommend Knights Insulation! Prior to scheduling Knights, we had great customer service from Annie and we were able to get someone to come to our home quickly to give us a quote. Jake measured and gave us a detailed invoice to let us know what needed to be done and the price we would expect, so there wouldn't be any surprises. With the pandemic, we had to postpone the job and Knights was very understanding and flexible. When the job started, Steve and Brad came to our home and worked tirelessly! They were professional, friendly, knowledgeable and very hardworking. They lay down blankets, so our floors could be protected from the hoses and used the windows as access points, so that their hoses wouldn't have to come through the majority of the house. They raked and bagged the excess roof materials, then vacuumed the old insulation. They inspected the conditions and then sprayed/fogged an optional organic disinfectant. Then new insulation was blown in and vents repaired. They explained the steps along the way, and as they finished each section of our attic, they asked us if we wanted to check each section to ensure we were satisfied. They worked very hard and barely stopped for a break. They weren't too busy to answer questions that we had, and Brad even briefly stopped what he was doing to see if he could help me figure out something in the garage. Since we were having insulation removed and new insulation blown in, the process took a few days. After each day, Steve and Brad ensured everything was clean and no debris was left behind. We had complete confidence in their knowledge and expertise. They took pride in their work and wanted to make sure we were satisfied with their job. We would definitely recommend Steve and Brad to our friends. The entire company seems to work very cohesively and the job went smoothly! Thank you for doing such a fantastic job Steve, Brad and the Knights Team:) Glenn and Heidi Cook