Kristy in Toronto

The repair they did didn't fix the problem. They offered to refund me money if I provided them a cc#. I paid cash. I don't want a refund to a cc. It is fraudulant for them to provide a refund to a cc they didn't process the original transaction on. Furthermore, they fired their tech while he was working on my job, and they refused to refund the tech's fee - HE WAS FIRED - why would I pay for a guy to come who got fired while working on my job?