The onsite installation technicians were very professional and did an excellent job. My only comment is that when they were finishing up, they left the black pipes & electrical exposed on the siding (outside the building) and, in my opinion, it looked unfinished and quite UGLY. When I talked to Bruce about it, he explained that it could be covered with "slim duct" (an optional extra). The slim duct has since been done & it looks great. I would suggest that you may want to consider pricing that into your quotes, or at least informing the customer of that option. I have to tell you that I was quite dismayed when I first saw those ugly pipes.
- Approximate cost of services:
- $13,000.00
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- Company Response
Thank you for your review, I will pass along your suggestion to our sales staff!