Sam in Calgary

My tenant complained sewer gas emitted from the ensuite bathroom sink since Oct/Nov 2019. 2 separate plumbers checked in Jan. and Feb. and situation could not be corrected. Recently the situation was further deteriorated and gas emitted from the kitchen sink and the washer. Matt with Flo Pros returned my call yesterday morning and offered to come in the same afternoon if that's very urgent. I booked him to come at 10am this morning. He didn't disappoint me. He called 30 mins before his arrival as what we agreed upon. He checked, lay out a towel to put his tools on without scratching my granite countertop. What a detail oriented person! He snaked the sink drain all the way through to the main stack. To check his work, he ran the tap for several minutes to make sure water was running freely. He then cleaned the sink and packed up his tools. Before he left, he even went through the maintenance process with me and my tenant to avoid it's occurrence. Great job!