If I would write all the issues we had with this company, I would need to write a novel. Their windows come delivered in back of a cube van, no rapping, scratched and or not working. Their service managers change every other day, likely because they are constantly getting bombarded with customer complaints and are constantly leaving the company. Almost every window, has an issue or mechanical problem, and my bill is approx. $70,000, this is not a discount service, you should expect more when paying this amount. They have been working on my house for 1 year. They are constantly remaking windows and then deliver them and find our that they are the wrong size or they made they wrong windows. My wife Sandra Tosti, has been working with a bunch of their service managers for over a year, with zero resolution at this point. We are contemplating legal assistance and action, as we are now moving into the house, and are windows are still not working.
- Approximate cost of services:
- $70,000.00
- Company Response
Hi Frank we're so sorry to hear about your experience, this is certainly not the level of product and service you should expect to receive when choosing Nordik. Could you please reach out to let us know which order this is referring to? We don't have a record of a customer or order in your name. Thanks!
