JH in Toronto

CPlus roofing re-shingled our house recently. Overall we are satisfied with the job. Positives: -Their quote was cheaper than other roofers -Easy to deal with. No scare tactics, and not pushy with extras that we didn't want or need -Did a great job protecting the flower beds from damage -They showed up when they said they would, finished and cleaned up the same day -Provided ice & water barrier on a shallow portion of the roof without extra cost to us (we had originally specified we didn't want any) -They upgraded the vents to metal without extra cost on the day of installation (animals had gnawed through the plastic vents a long time ago) Negatives: -When inspecting the roof the next day, we found fourteen exposed nail heads. CPlus was very responsive and sealed the nail heads the same day, even though it was a Saturday -The eavestroughs sustained some damage (bending and denting from roofers putting weight on them, roofing nails shot through eavestroughs into fascia, two dislodged eavestrough hangers) -The shingle lift motor left oil stains on the porch steps. I wish they had laid some newspapers to catch the leaking oil CPlus is a great option if your budget is limited and if you can do some DIY to fix any minor eavestrough damage. You won't get pushed around to do things that aren't necessary.

The furnace in the house I'm renting out broke down and after determining that the thermostat wasn't the main issue, I had to call someone in. Heating Plus came to diagnose the problem the same night, the day of a major snow dump. After determining what the problem was, they came in the following day and replaced the part. It's been working fine since. There were two reasons that I didn't make it a perfect score. First, I could not fully understand the explanation given by the technician who came to diagnose the problem. This is partly my fault because I was not able to see the furnace and technician in person, so I could only communicate by phone. It wasn't an issue of explaining what was broken. The problem was that the technician said the thermostat caused the failure of the fan control center relay & transformer. When I asked him repeatedly him how this might have happened, he kept repeating WHAT was not working, now HOW it stopped working or HOW one caused the other to fail. Paul at Heating Plus was able to answer my questions to my satisfaction over the phone. He was very thorough and took the time needed to explain the details. Secondly I felt that the price was on the steep side for the part that was defective and service. However, because of my circumstances, I felt that using Heating Plus was the lower risk option. Overall, I am pleased with the job they did. They were very responsive to my needs and questions, which was especially valuable considering that all the servicing of my furnace took place over a 24-hour period starting from a friday night and during bad weather.