John in Vaughan

We bought a single lever faucet from this place with a lifetime warranty and it broke over three weeks ago. They told us they had to contact the manufacturer but could not contact them before Christmas (we contacted them December 17) and as such had to wait until the new year. I finally got ahold of them today and after 3 weeks Bath Emporium told us our faucet, which is broken, was broken by "physical damage" and is NOT covered by warranty and there is a replacement piece which will take 6 WEEKS and cost us $50 to replace, unbelievable. I would not recommend buying anything at this place in future.