After contacting a number of roofing companies and having received a variety of quotes my husband and I just didn't feel comfortable committing to any of them. Frustrated we decided to try the internet where we stumbled upon this website and found THE CUTTING EDGE ROOFING (January 2012). The reviews were all POSITIVE so we contacted Robert immediately. Our call was returned within a few hours which is what first impressed us as the "other" companies we previously called made us wait DAYS before responding and then sent out "agents" to provide us with quotes. Some of these "agents" didn't even go onto our roof before providing an estimate! At our appointment with Robert (the owner - not an agent of the owner), we knew right away he was the right person/company for the job. Ladder in hand, he was up on that roof, looking around in January, then took the time to explain the condition of our roof, showing us pictures he had taken while up there. This informal chat provided us with VERY valuable information regarding shingles, ice and water shields, vents and how outside temperatures affect the seal of the shingles. With this information, complete with pictures, we agreed that Robert would do a repair and patch of our roof to extend it's life until spring when warmer temperatures would ensure a better seal on our roof and were relieved that he would do this in the middle of winter to guarantee we would have proper cover from the elements. "Spring" forward to present day....The Cutting Edge crew arrived at our house yesterday morning at the EXACT time agreed and again this morning. The work is now complete and we are ecstatic! A few words to describe the crew, the work and the "boss".....courteous, respectful, expedient, clean, professional and friendly! From our first contact through to the completion of our new shingles, we experienced a professional knowledgeable and honest individual/crew/company who put our mind at ease knowing that our roof was in good hands. Oh - and by the way....Robert took pictures along the way! Thank you for making this an enjoyable, painless experience. We will DEFINITELY recommend you to our friends, family and neighbours! Cheers, Allan & Maggie L.
- Approximate cost of services:
- $0.00
- Company Response
It was a pleasure working for such great people like yourselves!!! Thank you for taking the time out of your busy schedule, to write such an outstanding review. We really appreciate the kind words.
Cheers
Robert Landry