This summer we hired Hickory Dickory Decks to resurface our aging deck. Our deck was large extending out and around our pool. Charleigh spent considerable time with us measuring the deck and preparing a very detailed quote with several options to choose from. When we sat down with Charleigh and Greg to discuss the quote there was no pressure to choose some options over others. They provided advice that allowed us to make informed decisions without the pressure of costs for the project. Our project started on time and we were kept up to date at every stage of the build. Unknown to us was that the salt water from our pool had slowly been corroding all of the metal parts in our old deck. As Matt and Greg began to remove the top boards, we were faced with failing joist hangers and post anchors. Our straight forward resurface had quickly turned into a complete rebuild. Matt spent many hours speaking with us and providing us with options to address the various problems that we encountered. He was able to quickly pivot towards a complete rebuild and problem solved with us several times. Matts attention to detail and focus on quality resulted in several changes to our deck design. Matt also came up with a fantastic solution to box in the sides of our pool and we were thrilled with the outcome of our deck. We were impressed with everyones professionalism throughout the project. They made us feel like our opinions mattered and they surpassed our expectations every time. We now look forward to enjoying our new deck for years to come and we highly recommend Hickory Dickory Decks to anyone planning a new deck. Thank you, Hickory Dickory Decks, for our beautiful new deck. Daryl and Marcia Reid
- Approximate cost of services:
- $0.00
- Company Response
Thank you so much for the wonderful review Daryl and Marcia. It was a pleasure working with you both and we are so glad we were able to help you with your beautiful pool deck.
Charleigh and Greg