I had contracted Woodtech railings to install my new railing and pickets. The service and quality of work I got was catastrophic. The owner Binh is a very impolite man. I had to wait for more than five week for him to install the new railings. I always had to call him to schedule the date and time. He would tell me I will be there on Monday. Monday comes and he is not showing up I would call him more than 20 times and he wouldn't return my call and at the endof the day he finally called me back and tell me he would come on wednesday. Again same story for 5 weeks he didn't show up. Finally he came and installed the pickets which non of them were lining up some were installed upside down. He wouldn't fix them. Circular handrail was HORRIBLE he had to cut a piece and re do it. He came for that 2 weeks later and never brought back the piece. His secretary Mea called me and text me to have the final payment ready for them prior to installation. I had finished entire house painted it and he never came to finish it. Their service and quality is terrible and I regret having awarded the contract to them. I had to spend extra money on hiring another contractor, financial losses re-painting area around stair.
- Approximate cost of services:
- $0.00