Mecca2015 in Calgary

I hired Assiniboine Lights & Landscapes this summer to do work on my backyard. The main objective is to replace the weed preventing screens in my lava rock bed to ensure no weeds or grass come through the rock bed. I stressed to the project manager that because of arthritis in my knees, I can not bend and pull out weeds and grass. I showed him my neighbors stone beds that had no weeds. The project manager assured me that there will be no weeds or grass once Assiniboine has done to work. Assiniboine also did other work which they did well. My only complaint is that now it is 3 months after the work is finished, weeds are grass are coming through the screens again which I did not want to happen and was the main reason for my hiring Assiniboine Lights & Landscapes When I complained to Assiniboine Lights & Landscapes Customer Service, below is is the response I received which is very disappointing “Thank you for sending these photos along, I have spoken to your project manager regarding this matter. There is no warranty for weeds, unfortunately, Weeds are a part of the Calgary environment. We can take all the necessary procedures to try our very best to limit the amount of weeds coming up but there are no guarantees that you won’t have any weeds at all. There is a disclaimer in the contract that we had you sign at the beginning of the project stating we do not warranty the weeds Weeds are a part of maintenance. If you do not maintain your property weeds will grow.” If this is the case, then the project manager should have told me this before he accepted the work. I would have not hired Assiniboine Lights & Landscapes. My neighbor’s rock beds have no weeds or grass coming through. From my experience with Assiniboine Lights & Landscapes, do not believe what the project manager tells you and read the fine print. Very disappointed with Assiniboine Lights & Landscapes.