The representative and delivery folks were awesome and no issues. The issues were how the workers treated the workspace, with no regard for the nearby properties. Material was thrown as if they were working in a construction site and some fragments landed on a neighbour's house causing some damage. The neighbour has been directed to work with the company on repairs. They had use of a double laneway and still managed to trample the gardens on either side of the drive and break branches on trees. The work was done during hockey playoff and when the satellite dish was removed (I was not informed this would be required) it was just left, even after the work was done. A note indicating that it would need to be reattached and why would have been considerate. They did show up on time and work full days once the rain let up enough for them to get started. The clean up crew who removed the excess material did a fantastic job. I am extremely pleased with the colour selected and many folks have stopped to check it out.
- Approximate cost of services:
- $20,000.00
- Company Response
Hello, we are happy that you are pleased with the final outcome of your roof. We are very sorry to hear about the problems throughout the install. We do ask homeowners to prepare their property for roof installation. Please contact our offices at 905 564 7663 so that we may know which crew was responsible for these issues. Thank you.