kurahar in Toronto

My mother needed a new front door for her house. Her front door was damaged by heat from the sun hitting the glass storm door. She did not want an expensive door but wanted something that would look good and provide security. A neighbour referred Encore and had Dave come out to the house and provide an estimate. Dave left me a couple of catalogues of various doors and when I contacted him about a few possibilities, he took the time to explain the difference between the various doors and the costs. Dave did not pressure me at all, nor did he try to talk me into an expensive door. He was very understanding, said they would be able to keep the existing storm door and take off and replace the inside wood moulding around the door. When I had asked a major well known home retail corporation for a quote; they had their contractor services contact me and the person who called me never came out to see the house. He google mapped it to see the house online, said I had to get a new storm door and gave me a quote for a plain white door. I was not impressed at all with that. Dave took the time to come out and see the house. He took measurements even tried to see if there were any suppliers who could provide just the door, as opposed to door and frame if possible. We did get the new door and frame, a new lock and hardware and had the existing chain lock re-installed as well. The installer George was fantastic. He was very meticulous, cleaned up any debris and ensured the door fit exactly. He even fixed some previous notched out piece in a wood frame area Left by some work previously done. George arrived exactly as agreed to start working at 7 am and finished working on time without rushing. I am extremely pleased with Encore and the installation and would have no hesitation in recommending Encore Windows and Doors.