I hired Able Moving because they were a family run business that assured me they took pride in their company and they operated a clean facility for the storage of the contents of my condo. Not only did the price change (considerable increase from the original quote) but when my belongings were returned they were damaged or all together missing. My couch had been infested with rats so they didn't even bother delivering it to me. My antique chest had legs broken off and missing. Some of my storage bins were returned broken and empty and my very expensive tool kit was never returned....seems like the tool kit went to the "front" of the truck not to the back with the rest of my belongings. I have called the company a number of times. The woman on the phone was very rude and no one in their office would return my calls so I went to their office. After seeing their warehouse I had to warn everyone DO NOT USE THESE PEOPLE FOR STORAGE OR MOVING!!! Their only response was to have the rat infested couch "cleaned" and returned to me. It was the worst moving experience of my life and I hope no one else has to go through what I went through. Seriously I would move everything by myself with a mule and store it on the street before I would step inside their rat infested warehouse or have one of their workers anywhere near my belongings!!!!!! Don't make the same mistake I did!!!!!!
- Approximate cost of services:
- $2,400.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?