Paul in Toronto

This bathroom renovation became a bit of a saga due to the age of the facility and a failure of the City water box. David provided great advice through the process, executed repairs expertly, and saw the job through some long days. Ultimately, having a plumber provide service means inviting a person into one's home. In addition to his knowledge and skill, David is a good communicator and friendly visitor.

Metro serviced our chimney for the first time this year. Chris and Mitch completed a cleaning service and replacement of some fire bricks professionally and neatly in late summer. However, when we started a fire this fall, the smoke was not drawn out as it normally had done. When informed, Metro agreed to return at their first availability to assess and repair. They again ran their brush up the chimney and checked the assembly of the bricks. While the source of the problem is still a bit of a mystery, they made sure the fireplace was working well before they left. Their commitment to getting the job done right is very appreciated and has earned them a steady customer going forward.

We wanted some service on a large, backyard tree. Joseph assessed the job thoroughly, gave good advice and suggested some additional work on our hedges. His crew arrived the next day and did the work carefully. The end of the job was rushed, so I was not able to fully review the work at that time. After a couple of days, I contacted Joseph about a few details I would still like to have taken care of. A small crew showed up and took care of those details in a pleasant and prompt manner to ensure complete satisfaction.