Alex in Saint John

Well, the furnace broke down a day before we were supposed to leave for a vacation this january. I suppose we were lucky it broke before we left, not after. Still, the vacation was in a bit of a risk, my wife was not happy. Or anyone for that matter. HVAC group. Well. It ended up being simple and worry free. I called them, they responded immediately and a tech was at my house within 90 minutes maybe? They identified the part, explained everything to me (I was gawking at the furnace guts over their shoulder.) The technician explained everything step by step, funny how it made no sense to me, but to the tech it seemed like the most obvious thing. He replaced the part and voila, the furnace began to work. I gave the technician a phone number of our friend who will be sitting our house and made sure our friend knows whom to call as well and left this chilly country for a warmer one. All in all. Big Thanks to HVAC group. They saved my house and did it in such a carefree, casual, no hassle, no sketchiness, reassuring way, that I felt good. It would've been terrible if I spent my vacation worrying about the state of my house back in Canada, but these guys saved me from it and I'm very grateful. One day this furnace is going to croak and I wont invest money into it anymore and just swap it out. Would've done that already, but time constraints and all that. Cheers everyone. Go HVAC group.