We did a complete kitchen renovation. The only aspect I didn't do myself was the countertop. Leave this to the pros. We found the granite we wanted at Pro Stone. It's called Crazy Horse and is absolutely beautiful. The installers were on time and very proficient. We love the whole kitchen but the countertops make it pop!
During our kitchen reno we decided to purchase new casement windows as well. The windows were measured 1" too short. Scott was supposed to install them but cancelled, claiming he was sick, without contacting me. His message to me was to find someone else to install them. The other one HA recommended removed the old windows and put the new ones in but didn't replace the outside capping. I had to spend more money to find an independent installer to complete the job. He said the windows were good quality but a window installer should do the complete job. I agree. Home Again might be fine if you are in the trades and do the work yourself but I wouldn't count on them to complete the installation or offer any advice. In spite of spending about $13,000 total with them on our project it seemed we were given the cold shoulder and left to fend for ourselves. Youtube offers more advice.
We gutted our kitchen and went with home again for the canadian made cabinets. After that it went downhill. We are 90% happy with the quality of the cabinets but for service provided after what we spent we are very dissatisfied. The day of delivery my husband was told the driver can't help him unload the large order of cabinets. There was no previous explanation that the cabinets would be dropped in the driveway. Don't leave the design up to them, we got one too many pantries that doesn't fit the kitchen space. We were shown a quote but no itemized price quote was provided to us even after asking for it numerous times. All we have to show what we paid is the total amount charged to our credit card. They said they gave us 30% off but we have no way of confirming this.
