Debbie and Rick in Vaughan

Magic Window Innovations My wife and I needed to replace a sliding glass door off our kitchen. At the Aurora Home Show, we visited a number of window companies at which time we decided to invite 2 companies into our house for estimates. We had the first company attend and thought they were good and seemed to have a pretty good product, but cost was high and sales person wasn’t exactly to impressive. The we had Rick from Magic Window Innovations attend our house, he was very personable, courteous and seemed to care about all our concerns. At no time was he pushy which was very nice, he left our house we discussed everything and called him back within about ½ hour to tell him we had decided to go with Magic Window Innovations, he returned we signed a contract and gave a down payment. Rick had advised us that someone would contact us to come and measure the window within a week or 2. We were amazed that we got a call within 2 days and the person came on a Saturday morning. He was quick, and did not disturb us at all and got what he needed and left. Next we got a call for an installation date which was Friday 24th May 2019, at 9AM. The day finally came, we were pleasantly surprised that they arrived at around 8:45AM, which we were very happy with (usually people are always late and keep you waiting). They were very courteous, and got right to work. The 2 men both very good at their jobs, they knew exactly what their jobs were, and worked very quick and efficiently. They were very kind and considerate with us and any concerns we had. It was a pleasure to see and deal with such professional men. They finished the job quickly and professionally, then took the time to show us how the sliding glass door worked and how to maintain it. We were also impressed with the fact we were left with a bag that contained glass cleaner and Silicone spray to apply to the runners once every couple of months. They then cleaned up after themselves and left our house and deck almost as clean as before they had been here. My wife and I then looked at their work and were very impressed at how well they had finished the work off. They were very efficient quick and did a very professional job. They should be commended for the work they do. Then to top it all off we got a call from Rick, he asked where everyone was as he had come by our house to see how things were going and no one was home. I advised him we were heading up North for the weekend. I then told him was a pleasure it had been to deal with such a professional and efficient company. You should be very impressed with your employees, and how well they deal with clients. It was a pleasure to deal with Magic Window Innovations. Rick and Debbie Perry