Buyer beware! I've had this plan for almost 10 years, never needed to make a claim. Two months into this year's coverage I'm having a new furnace installed, but not by Direct Energy. Cancelling the plan returns nothing to you. When you cancel an insurance policy, the unused premium is returned, -- not so with these folks. So remember when you sign up with them your money is gone on day 1.
- Approximate cost of services:
- $0.00
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- Company Response
Hi Murray - I'm sorry you aren't happy with your experience. If there's anything I can do to try and help, please feel free to drop me an email to: CanadaHomeServices@directenergy.com.